From our initial phone conversation, Shayne demonstrated a deep understanding and empathy for our family’s situation. He took the time to listen to my concerns and provided thorough guidance on how to navigate the complexities of addressing my mother’s addiction. Throughout the entire process, Shayne was readily available via phone calls and text messages to address any questions or concerns I had. He provided insightful recommendations for placement options based on my mother’s specific needs and helped facilitate contact with these resources. Overall, Shayne’s professionalism, expertise, and compassion were instrumental in guiding our family through this challenging time. I cannot recommend him highly enough for anyone seeking assistance with an intervention.